About Paragon

Paragon Communications Inc. is a market leader in remanufactured electronics, managed services, supply chain and distribution of new and remanufactured technology for the IT and Communications industry.

Founded in 1999, Our focus was to become the premier provider of refurbished telecommunications equipment in North America by focusing on product quality and technical support of the Nortel Networks PBX and Key Systems. Through the loyalty of our customers, our business expanded rapidly and in 2003 we founded Summatis Inc, a Nortel Elite Advantage Partner to support a growing number of End User Clients in the North East. In 2005, we founded VertiCall Inc to focus on the sale and support of Avaya Channel Partners while leveraging Paragon's core principles of success. In 2008, Paragon Communications was named by Nortel Networks as the Authorized Remanufacturing Partner for their Channel Partner community. In late 2009 the merger of Nortel Enterprise and Avaya led to expanded opportunities for Paragon, following the successful sale of Summatis to Xeta Technologies we integrated the VertiCall team into Paragon to better serve our OEM and VAR customers. In 2010 we founded Network Store to focus on the growing demand from our customers for Cisco Systems products and services.


We have applied the same formula for success from VertiCall and Summatis to the Cisco product line and it has become our fastest growing product line. At the start of 2011, our strategic focus on new product distribution led to the acquisition of the assets of Opus Datacom and the founding of NTSDirect. Focused on the needs of our brokers and SME dealers, NTSDirect supplies new technology from OEM Partners including Avaya, Samsung and others.


Named as one of Fortune's One Hundred Fastest Growing businesses, our growth can be attributed to customer satisfaction and loyalty. We provide a wide range of managed services and a large on hand inventory to support our OEM and Value Added Reseller Customers.


These are exciting times at Paragon Communications with geographic expansion in EMEA and Asia Pac and new managed service offerings including Asset Management and Reverse Logistics, we continue to pursue our Model of Excellence or Perfection.

Reverse logistics, product
lifecyle, and more.
NTS DIRECT Your trusted Avaya
partner, IP Office,
Samsung VoIP.
ITSP DIRECT The next generation
Cloud Services provider.
PARAGON R3 Environmentally responsible
recycling solutions.